Friday, August 29, 2014

The Beryl Institute: Reinforcing “I am the Patient Experience”

The Beryl Institute: January 2014

In this column by The Beryl Institute President Jason Wolf, he describes the long-standing commitment to Patient- and Family-Centered Care at Georgia Regents Health System, which has driven the establishment of not only leading practices implemented internally, but a sought-after expertise that carries the GRHealth PFCC team not just across campus, but around the country to share their story.

“During my visit I experienced the power of leadership commitment and staff engagement, heard from the voices of patient advisors and saw their efforts in action. While this review only scratches the surface of all GRHealth is doing to address the patient experience, I hope it inspires you to dig deeper and learn more from their incredible efforts. …” Read Reinforcing “I am the Patient Experience”

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